Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1-3 business days. Orders are not processed on weekends or public holidays.

Delivery Time
Standard delivery to the UK takes 7-14 business days from the date of dispatch. Please note that delivery times may vary due to factors outside our control.

Shipping Cost
We offer free standard shipping on all orders to the UK.

Order Tracking
Once your order has been dispatched, you will receive an email with your tracking number. You can use this to monitor your delivery.

Delays
Vylkra is not responsible for delays caused by customs, weather conditions, or other circumstances beyond our control.

Lost or Damaged Orders
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at hello@vylkra.com and we will resolve the issue as quickly as possible.